FAQ

- Oct 28, 2019-

1.Q: Are you a manufacturer?

A: Yes, we have been in providing the professional products in this field for 20 years.


2.Q:What exactly does the 36 month warranty cover?

A:36 month warranty cover all the main tank.one years for the accessories and spare parts.


3.Q: Can your factory produce equipment according to our drawing or samples?

A: Yes, we can do.


4.Q:Is the 15 day set-up by your engineers mandatory, or can we opt to pass on that service?

A:Yes ,you can,we will offer the manual or video to let you know how to connect the equipment.


5.Q: How to calculate the daily output? How many fermenters do I need?

A: Usually theequipment models such as 300L and 500L are only 300L, 500L wort for mashing capacity. Beer production is according to your fermentation process requirements and the number of fermenters configured.

 

6.Q: How you pack the products?

A: Normally as the export standard packaging or as you required. 


7.Q: What is your available port of shipment?

A: Qingdao port,shanghai etc.